FMC Relationship Services

FMC Relationship Services
ACN 090 993 810
ABN 54 090 993 810

Mission Statement, Vision and Values

1.1. Vision

To foster and promote commitment to valuing relationships and to using constructive and co-operative means of managing and resolving conflict in a safe environment.

1.2. Mission

The Family Mediation Centre is committed to providing high quality relationship services, consultation and training to individuals, couples, children, groups and professionals, which aim to enhance functioning and well being in families, organizations and the wider community.

1.3. Statement of Purpose
To provide a range of community based services aimed at the enhancement of relationships and the prevention, management and resolution of conflict, including,but not limited to, family mediation, conciliation, counselling, family therapy, workplace mediation, relationship education, consultancy and training.

To contribute to research, promotion, development and reform in the above practice and policy areas, and to contribute to community development activities in relation to these areas.

To conduct training and education services in areas of human relationships, conflict management and resolution and family and organisational functioning.
To co-operate with other organisations and individuals in the furtherance of these
purposes.



1.4. Values

Respect for the human dignity and worth of each person who is involved with the Family Mediation Centre. This means that people are treated with courtesy, consideration and tolerance, and that services are provided for all people regardless of age or socio economic status, race, colour, gender, disability, sexual orientation or religious beliefs;

Quality service, providing appropriate, efficient and effective services by competent, qualified staff in a professional and skilled manner;

Social justice and natural justice, encompassing the principles of fairness, equity, access and participation in all the work we do;


Integrity and truthfulness in all our dealings with everyone involved with the organisation;

Accountability and transparency in our work. This includes our Duty of Care to all involved in the organisation, with a commitment to their safety and welfare;

Empowerment - acknowledging the rights and responsibilities of those with whom we work, and their power to resolve their own difficulties with appropriate assistance;

Co-operation - whilst recognising the reality of some competition in our external environment, the practice of co-operation with each other, our clients and other organisations wherever possible;

Ecological sustainability - in terms of both work practices and office design, the application of principles of ecological sustainability (such as reduced energy use, recycling etc) in our work environment;

Reform - a commitment to the development and reform of practice and policy in the areas in which Family Mediation Centre operates.

Professional and Ethical Standards - a commitment to maintaining high professional and ethical standards in all aspects of our work. All staff are bound by the organisation's Code of Conduct and the Code of Ethics of their respective professional associations.