Locations

Fitzroy

Fitzroy Legal Service, Level 4, 126 Moor Street (access via courtyard)
Fitzroy, Victoria 3065

T 03 9355 4700 T 03 9355 4700

Geelong

Cnr Torquay Road and Reserve Road
Grovedale, Victoria 3216

T 03 9355 4700 T 03 9355 4700

1800-639-523

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Strategic Plan

What Does Our  Future Look Like?

In moving towards creating a sustainable business we will need to explore new funding avenues, service deliveries and innovative ideas. In other words, we must have our finger on the pulse of our clients’ changing needs and be versatile enough to adapt to these changes.

By prioritising our clients, we will be able to design our services around best practice, program logics and most importantly, their feedback. It is only through giving our clients what they want in the way they want it, that we will truly be fulfilling their needs and
our purpose.

We are developing our capacity in the area  of technology but there is a lot more room for growth and reach. A presence in the digital space is crucial if we are aiming for broader reach and better connectivity at minimal cost.

FMC’s focus over the next 12 months will be  to further dissolve the boundaries between consumers and us through our enhanced service offerings and methods of delivery. We want our clients to improve the quality of their lives through relationships with themselves, their families and their communities.

Be the leader in accessible  and effective solutions to personal and relationship challenges

 

Our Vision

Be the leader in accessible and effective solutions to personal and relationship challenges

Our Mission

Helping people take back control over their lives

Our Values

Compassion Professionalism Optimism Empowerment

Our Strategic Objectives

Our focus on business sustainability requires the pursuit and practice of these five strategic objectives:

 

respond

1. Respond Quickly To Changing Consumer Needs

Swift response to evolving client needs and funding priorities

Flexible approach and solutions

innovate

2. Innovate Through Technology

Offer new and effective solutions

Improve accessibility and flexibility of services through technology

high_quality

3. High Quality,Accessible Services

Maintain high quality services and practitioners

Stronger community presence

Solid reputation among stakeholders and funders

diversity

4. Grow And Diversify for Sustainability

Expand service offerings

Explore different income sources

Create a sustainable business

build

5. Build Our Research to Measure Impact

Identify client needs

Measure services impact

Design data-driven solutions

 

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